SureStay Hotel by Best Western Helen Downtown | Hotel in Helen

| 8.3 (1088 Reviews) |  3 Bathrooms  16 Guests
Helen Hotel | SureStay Hotel by Best Western Helen Downtown

Hotel in Helen

Located in the heart of a German alpine-inspired, this motel features a continental breakfast and heated outdoor pool. The Chattahoochee River is 10 minutes’ walk away. A small refrigerator, microwave, and cable TV are included in all rooms at Best Western. Select rooms include a spa bath as well. Free property-wide WiFi allows guests to stay in touch with friends and family between hikes through nearby Unicoi State Park 3 miles away. Free on-site parking and vending machines are available. Chattahoochee National Forest and Yonah Mountain, also known as Bear Mountain, are within 8 miles from the property. Yonah Mountain Vineyards are 4 miles away.

SureStay Hotel by Best Western Helen Downtown is located in Helen.

This 57 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Child Friendly, Designated Smoking Area, and several others. This is a 3 star rated property and has over 1088 reviews with the average score of 8.3 . Coming to Helen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 57 Bedrooms Hotel if you want to learn more about this place in Helen. These details are authentic, as they are provided by our partner, booking.com.

This SureStay Hotel by Best Western Helen Downtown in Helen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SureStay Hotel by Best Western Helen Downtown”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Fireplace/Heating
Guest Services
Child Friendly
Internet

Facility Overview

Breakfast
  • Snack bar
Parking
  • Free parking
  • Parking
  • Parking on site
Activities
  • Golf course (within 2 miles)
  • Hiking
  • Indoor pool
  • Indoor pool (year-round)
General
  • Heating
  • Smoke-free property
  • Air conditioning
  • Wifi in all areas
  • Designated smoking area
  • Facilities for disabled guests
  • Non-smoking rooms
  • Family rooms
  • Convenience store on site
Guest Services
  • Daily housekeeping
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor furniture
  • Garden
Security/Safety
  • CCTV in common areas
  • Fire extinguishers
  • Key card access
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
Spa
  • Heated pool
  • Swimming pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.09
Location:
9.41
Staff:
8.93
Facilities:
8.28
Comfort:
8.57
Cleanliness:
8.55
Ginger
May 6, 2026 07:00:00 AM
Review Score:   8
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Location is what we love and the awesome service we received from Bailey at the front desk. Everyone we came in contact with (Employees)was super nice to us. That's a plus for me. God says love everybody 🙏🙏🙏...see ya next time 😊😊😊
Negative: No complaints 😉😉😉
Summary: Short Reset Trip
See All Reviews

Room Arrangement

Room Info Facilities
King Room - Non-Smoking
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
King Room - Non-Smoking

Bathroom

Hairdryer

Kitchen

Microwave, Refrigerator

General

Ironing facilities, Interconnecting room(s) available

Services

Wake-up service
Double Room with Two Double Beds - Non-Smoking
Room Type: Quad
Room Size: 30 m2
2 Full bed(s) Bed
Double Room with Two Double Beds - Non-Smoking

Bathroom

Hairdryer

Kitchen

Microwave, Refrigerator

General

Ironing facilities, Interconnecting room(s) available

Services

Wake-up service
King Suite with Spa Bath - Non-Smoking
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Bathroom

Hairdryer

Kitchen

Microwave, Refrigerator

General

Ironing facilities, Interconnecting room(s) available

Services

Wake-up service
King Suite with Spa Bath - Non-Smoking
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed
King Suite with Spa Bath - Non-Smoking

Bathroom

Hairdryer

Kitchen

Microwave, Refrigerator

General

Ironing facilities, Interconnecting room(s) available

Living Area

Fireplace

Services

Wake-up service
King Suite with Balcony, Spa Bath, Fireplace and Walk-In Shower - Non-Smoking
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Bathroom

Hairdryer

Outdoors

Balcony

Kitchen

Microwave, Refrigerator

General

Ironing facilities, Interconnecting room(s) available

Living Area

Fireplace

Services

Wake-up service
Double Room with Two Double Beds - Mobility Accessible/Non-Smoking
Room Type: Quad
Room Size: 30 m2
2 Full bed(s) Bed
Double Room with Two Double Beds - Mobility Accessible/Non-Smoking

Bathroom

Hairdryer

Kitchen

Microwave, Refrigerator

General

Ironing facilities, Interconnecting room(s) available

Services

Wake-up service

FAQ's

Is this Helen hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Helen hotel?

Check-in time for Helen hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Helen hotel have a swimming pool?

Yes, this Helen hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Helen hotel?

Best-rates for the Helen hotel starts from $296 per night with includes Accessibility, Business Services, Guest Services, Internet, Pool, Balcony/Terrace, Fireplace/Heating, Parking, Private Pool, Security/Safety, Sports/Activities, Child Friendly, Designated Smoking Area, Wheelchair Accessible, Ocean View, Oceanfront, Air Conditioner, View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Helen hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Helen hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Helen hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Helen hotel?

Based on the information reported by the owner or manager, the Helen hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Helen hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD296
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